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4. Membership Secretary
4.1. Terms of Reference
Responsible for all membership matters.
4.2. Main Objectives
- Respond to queries from potential and existing
members about ISACA, benefits of membership and membership details
or problems.
- Act as a focal point for ideas on enhancing
membership benefits.
- Expand membership numbers through new joiners and
improved retention rates.
4.3. List of Tasks
Monthly:
- Forward queries for information on ISACA, London
Chapter, membership etc to Chapter Administrator.
- Copy the monthly file received from International
to a local computer to allow for swift response to membership
queries.
- Forward to Chapter Administrator the monthly file
received from International to allow for her to update her records.
- Liase with Chapter Administrator to ensure
membership records are accurate, up to date and reconcilable to US
records.
- Report on Membership Secretary activity to monthly
committee meeting.
Periodically:
- Respond to and progress suggestions for enhancing
members' benefits - arising from members or Chapter Committee.
- Write to new members, welcoming them to the Chapter
(attachment 1).
- Ascertain non-renewing members by comparing
pre-purge file (April) with post purge file (May).
- Write to non-renewing identified as a result of the
above exercise to encourage continuation of membership and provide
feedback to committee on any significant, common themes that
prompted non-renewal (attachment
2).
- With CISA Co-ordinator and Chapter Administrator
encourage CISA candidates to join an ISACA Chapter by writing a
letter to each one (attachment
3).
- Refer any CISA related queries to the CISA co-ordinator
with a copy to Administrator
- Report to the membership by an article in each
edition of Datawatch.
- Conduct analysis of membership profile as required
by the Management Committee.
- Conduct a membership drive to recruit new members
in underrepresented industry sectors.
- Conduct occasional survey of entiremembership (attachment
4).
4.4. Contacts List
- USA Membership@isaca.org
- UK Nancy Watt London Chapter
- Administrator Tel: (01487) 815705
- Karen Sharpe London Chapter
- President Tel: (01487) 815705
- Chapter Committee Members
4.5. Amount of Time Required
4.6. Positive Aspects
- Involvement, and some responsibility, for growth in
membership particularly through new members and improved retention
rates.
- Through London Chapter Committee and liaison with
other chapters support more general activity to increase membership
and creation of new chapters.
4.7. Challenges
- Difficulty of prompting feedback on perceived
quality of current membership
benefits.
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